Privacy Policy
Last Updated: February 1, 2026
At Evelx, we are committed to protecting your privacy and being transparent about the data we collect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide
When you contact us through our contact form, we collect:
- Your name
- Email address
- Message content
1.2 Automatically Collected Information
For security and analytics purposes, we automatically collect:
- IP Address: We collect your public IP address to prevent spam, detect abuse, and ensure the security of our services.
- Approximate Location: Based on your IP address, we collect approximate geographic information including country, region/state, and city. This helps us understand where our users are located and improve our services accordingly.
- Timestamp: We record when you submit forms or interact with our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Communication: To respond to your inquiries and provide customer support
- Security: To detect and prevent spam, fraud, and abuse of our services
- Analytics: To understand user demographics and improve our website and services
- Legal Compliance: To comply with applicable laws and regulations
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information. Your data is stored securely in our database and is only accessible to authorized personnel. We use encryption and secure connections to protect data transmission.
4. Third-Party Services
To provide geolocation services, we use third-party IP geolocation APIs. These services process your IP address to determine approximate location data. We carefully select service providers who maintain strong privacy and security standards.
5. Data Retention
We retain your information for as long as necessary to provide our services. Contact form submissions are stored indefinitely for record-keeping purposes. You may request deletion of your data at any time by contacting us at support@evelx.com.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain types of data processing
- Withdraw consent at any time (where processing is based on consent)
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@evelx.com
General Inquiries: info@evelx.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.